Blog Post

Find an Alternative Solution With the Ombudsman Program

May 10, 2022 / 1 month ago

Did you know that not all ethics complaints go through the monthslong process of hearings and appeals? Some complaints and commission disputes are informally resolved through the Texas REALTORS® Ombudsman Program. In fact, ombudsmen ke...

Blog Post

How the Ombudsman Program Could Help You

March 01, 2021 / 1 year ago

Many ethics complaints filed against REALTORS® in Texas get resolved without going through the formal hearing process. Instead, complainants can take advantage of the Texas REALTORS® Ombudsman Program, an option that relies on an impar...

Magazine Article

The Texas REALTORS® Ombudsman Program

January 29, 2021 / 1 year ago

Many ethics complaints filed against REALTORS® in Texas get resolved without going through the formal hearing process. Instead, complainants can take advantage of the Texas REALTORS® Ombudsman Program, an option that relies on an impar...

Blog Post

Why You Should Use the Texas REALTORS® Ombudsman Program

February 08, 2019 / 3 years ago

Before filing a formal arbitration request or Code of Ethics complaint, consider using the Texas REALTORS® Ombudsman Program when faced with a dispute. The program provides an informal way to resolve problems, and it’s quicker—ombu...

Magazine Article

Why you should use the Texas REALTORS® Ombudsman Program

January 31, 2019 / 3 years ago

Before filing a formal arbitration request or Code of Ethics complaint, consider using the Texas REALTORS® Ombudsman Program when faced with a dispute. The program provides an informal way to resolve problems, and it’s quicker—ombu...

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Ombudsman Request

December 17, 2020 / 1 year ago

An ombudsman is an impartial member of the Texas REALTORS® Professional Standards Committee who helps parties resolve complaints and problems through constructive communication between parties. Ombudsmen do not determine whether ethics ...

Magazine Article

Alternatives to arbitration for settling commission disputes

April 05, 2021 / 1 year ago

While you can request arbitration to settle a commission dispute with another REALTOR®, there are other avenues you may want to explore first. Most arbitration cases result in one of the parties being awarded 100% of the commission in q...

Magazine Article

What to do when someone isn’t following safety guidelines

November 05, 2020 / 1 year ago

Business practices have changed during the coronavirus pandemic. What was normal last year may pose health risks now. What should you do if someone involved in your transaction does not follow the recommended protocol? Before you meet...

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File a Complaint

June 07, 2022 / 27 days ago

Call 800-873-9155 to file an ethics complaint. Most complaints result from misunderstandings. Before filing an ethics complaint, make reasonable efforts to communicate with the real estate professional and his broker. You can also try t...