Members of the public and REALTORS® who want to anonymously file an ethics complaint against a REALTOR® may do so, but only for certain types of complaints. The alleged violation must be one that qualifies for the association’s citation policy, which follows a streamlined process rather than proceeding to a full hearing.
The complaints eligible to be filed anonymously fall under Articles 3, 4, 5, 6, 12, 14, and 16, and cover circumstances such as failure to present a true picture in real estate communications and advertising; accepting a commission, rebate, or profit without the client’s knowledge and consent; and the placement of a for sale/lease sign on property without permission of the seller or landlord.A policy change that went into effect in June requires complainants to provide their name in the complaint; however, their name will be kept strictly confidential and will not be made available to the grievance tribunal or respondent.
To learn more about anonymous complaints, visit texasrealestate.com/anonymous.
This is a wonderful benefit. Thank you for making us aware it is available. How about Professional Standards? Do you have a list of professional standards to adhere to? How can we make brokers aware that their associates are not adhering to professional standards? Just the basic best practices would be helpful. I realize you can’t police every action, however, when a member brings a complaint against a member for non-professional standards that this membership agrees to we could send letters, then require education, and at some point repeat offenders get fines that go to the education department for higher… Read more »