NAR’s REALTOR® Magazine named Houston’s Keeyan Sabz to its 30 Under 30 Class of 2020. The associate broker with Intero Real Estate Services logged $10.6 million in individual sales volume and 30 transaction sides last year. Sabz shared with Texas REALTOR® what he’s learned so far.
How do you turn a happy client into an advocate for your business?
My main philosophy is to “treat others as you would like to be treated.” When I’m showing homes to clients, I’m not just trying to close a deal but build a trusting relationship by advising clients on the pros and cons of the houses we view. I feel my clients appreciate that and look forward to what my feedback is because they know I am honest and won’t hold back any negative comments for them to consider, even if they love the home. It helps build trust and confidence in me. If they trust me to assist them, they will trust me with their family and friends.
What advice would you have for REALTORS® who are just getting started?
Forget about just getting a sale, and show you care about your clients. Find your niche and build your business from there. There are many ways to build your business, so find what works for you and don’t worry about what others say doesn’t work for them. Leverage your sphere. My first listing came from a family friend and I leveraged that listing to grow my business. Real estate is constantly evolving, so stay ahead and up to date with market trends. Never be afraid to ask questions. Every transaction is different and you will constantly learn something new or face a new situation.
What motivates you?
My love of helping my clients achieve their real estate goals. The joy and appreciation a client has at closing is an indescribable feeling, knowing I was part of a process where they trusted me with one of their biggest financial decisions. Also, to distinguish myself and never stop learning by always striving to be the best version of myself.
How do you know when you have made a great sale?
When I receive reviews from clients where their experience mimics my philosophy to “treat others as you would like to be treated.” Knowing they truly enjoyed working with me, and felt I wasn’t just assisting a client, but a friend, by always being honest and giving critical feedback for things they may not have considered to help them make the most informed decision. Of course, a referral from a past client is the greatest compliment I can receive. No one ever refers someone they wouldn’t trust to a friend or family member.