The revised Consumer Protection Notice (CN 1-3; TXR 2503) took effect February 1. You can find the revised notice at trec.texas.gov/forms/consumer-protection-notice and texasrealestate.com/realtorforms. The revised notice informs consumers that inspectors must carry E&O insurance.
The Texas Real Estate Commission requires sales agents and brokers to post the form by providing a link to it on their business websites and by displaying it at their physical place of business.
For your business websites, TREC requires that you place the link in a readily noticeable place on the homepage and label it either “Texas Real Estate Commission Consumer Protection Notice” in at least 10-point font or “TREC Consumer Protection Notice” in at least 12-point font.
Business websites include professional social media accounts. You can place the link in the account’s profile, or a separate page or website through a direct link from the social media platform or account holder profile, according to TREC.
TREC has updated the form on its website, so no action was needed if you have linked to trec.texas.gov/forms/consumer-protection-notice. If you saved a copy of the notice to your site, you must update it immediately.
For a physical place of business, TREC rules state that the notice must be displayed “in a readily noticeable location in each place of business the broker maintains.” Places of business typically means offices where sales agents and brokers meet clients and engage with the public. Readily noticeable means where the public can view the notice, not in a private office or behind a wall.
The notice cannot be altered in any way. Brokers cannot change the font or add their logo to the notice.