Members of the public and REALTORS® who want to anonymously file an ethics complaint against a REALTOR® may do so, but only for certain types of complaints. The alleged violation must be one that qualifies for the association’s citation policy, which follows a streamlined process rather than proceeding to a full hearing.
The complaints eligible to be filed anonymously fall under Articles 3, 4, 5, 6, 12, 14, and 16, and cover circumstances such as failure to present a true picture in real estate communications and advertising; accepting a commission, rebate, or profit without the client’s knowledge and consent; and the placement of a for sale/lease sign on property without permission of the seller or landlord.
A policy change that went into effect in June requires complainants to provide their name in the complaint; however, their name will be kept strictly confidential and will not be made available to the grievance tribunal or respondent.
To learn more about anonymous complaints, visit texasrealestate.com/anonymous.