Texas REALTORS® in June changed the process for filing ethics complaints and requesting arbitration. Consumers and REALTORS® must call Texas REALTORS® at 800-873-9155 to speak with association staff.

“Our goal is to improve customer service with our professional standards process,” says Texas REALTORS® Deputy General Counsel David Jones. “This change allows callers to speak with our experienced staff, who can explain all the options available to resolve disputes—and may lead to a faster resolution.”

Learn more about the complaint and arbitration processes at texasrealestate.com/complaints.