While you can request arbitration to settle a commission dispute with another REALTOR®, there are other avenues you may want to explore first. Most arbitration cases result in one of the parties being awarded 100% of the commission in question. However, when those involved make an effort to resolve the dispute informally, the parties have an opportunity to agree to other arrangements to share the commission. Often, an open and constructive discussion solves the issue without further action.
Before you file an arbitration request, you will be offered informal dispute-resolution options, such as the Texas REALTORS® Ombudsman Program or mediation services. These alternatives are often quicker, less costly, and can help mend damaged relationships.