Legal FAQs for REALTORS®
Americans with Disabilities Act

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Legal disclaimer

What is the Americans with Disabilities Act? Who does it protect? (updated April 28, 2016)

The Americans with Disabilities Act (ADA) is a federal law that prohibits discrimination against people with disabilities and ensures equal access and services to those individuals.

Under the act, a disability is a physical or mental impairment that substantially limits one or more of a person’s major life activities, such as someone’s ability to care for himself, perform manual tasks, walk, see, hear, breathe, learn, or work. A disability includes all forms of mental disorders, alcoholism, HIV, and previous drug addiction. ADA protection does not extend, however, to current illegal-drug users or those who pose a direct threat to the health or safety of others.


Who enforces the Americans with Disabilities Act? (updated April 28, 2016)

The U.S. Department of Justice enforces the ADA through complaints, lawsuits, and settlement agreements. However, private parties may bring lawsuits under the ADA. In addition, the attorney general can file a lawsuit when there is a pattern of alleged discriminations or in cases of general public importance.


What are the penalties for not complying with the Americans with Disabilities Act? (updated April 28, 2016)

A party found in violation of the ADA can face mandatory compliance, monetary damages, and civil penalties. The maximum civil penalty is $75,000 for a first violation under Title III of the ADA and $150,000 for a subsequent violation occurring on or after April 28, 2014.


Does the Americans with Disabilities Act apply to real estate? (updated April 28, 2016)

Yes. Title III of the ADA prohibits public accommodations and commercial facilities from discriminating against people with disabilities. Public accommodations are private entities that own, lease, lease to, or operate a place of public accommodation, which include nearly every type of establishment that provides goods or services to the general public, such as a real estate brokerage office, retail stores, hotels, restaurants, and so forth. This may even include a place of public accommodation located in a private residence. Commercial facilities are privately owned, nonresidential facilities such as office buildings, factories, or warehouses.

There are also ADA Standards for Accessible Design (SAD). These standards apply to new construction and alterations to public accommodations and commercial facilities. The ADA requires that a place of public accommodation remove barriers if the removal is readily achievable even when no alterations or renovations are planned. Readily achievable means easily accomplishable and able to be carried out without much difficulty or expense.

Both a tenant and owner of a place of public accommodation are subject to ADA compliance. Brokers representing parties to transactions involving places of public accommodations should recommend that their clients hire experts to conduct an ADA review.


What should a brokerage do to comply with the Americans with Disabilities Act? (updated April 28, 2016)

Real estate brokers must make reasonable modifications in their policies, practices, or procedures to ensure their services and facilities are available to people with disabilities. Reasonable modifications include providing auxiliary aids and services at the brokerage’s expense, if necessary, to meet the needs of people with disabilities. Auxiliary aids may include interpreters, note-takers, assistive-listening devices, audio recordings, or materials in Braille.

In addition, brokers must remove architectural barriers where such removal is readily achievable. Brokers can do this by considering whether they can take measures to provide access to a customer or client with a disability by installing ramps, widening doors, installing grab-bars in toilet stalls, or removing high-pile, low-density carpet. If you cannot do so without much difficulty or expense, you must provide services through alternative methods; for example, arranging meetings at accessible locations such as someone's home or place of business.


A new tenant in my commercial property says I’m responsible for modifications to the structure to make her store compliant under the Americans with Disabilities Act. I think the tenant is responsible for the changes within her storefront. Who should make the modifications? (updated April 28, 2016)

Under the ADA, both a tenant and owner of a place of public accommodation are subject to compliance. However, allocation of responsibility for these changes may be determined (or negotiated) in your lease. Paragraph 15C in the TAR Commercial Lease (TAR 2101) provides that the party designated in the lease (determined by a check box) to maintain and repair the item must complete and pay the expenses of any governmental-required modification, including ADA compliance.

Nevertheless, if the tenant is designated in the lease to maintain and repair an item and does not do so, a property owner could still be held responsible for the storefront’s noncompliance. Both the landlord and the tenant are still liable to third parties.


Are there any construction requirements for my client who is purchasing and remodeling an old commercial property? (updated April 28, 2016)

The ADA Standards for Accessible Design (SAD) apply to newly designed and constructed or altered places of public accommodations and commercial facilities. Public accommodations or commercial facilities that construct new buildings or alter existing structures must do so in a manner that provides accessibility to people with disabilities. A commercial facility includes office buildings, factories, wholesale facilities, or any other location where trade or business is conducted. An alteration is any change to a place of public accommodation or a commercial facility that affects or could affect the usability of the building or facility. New construction or alterations must be made readily accessible unless compliance is virtually impossible.

Throughout the process, your clients should document the steps they take to comply with these laws.


Are there Texas laws similar to the Americans with Disabilities Act? (updated April 28, 2016)

Yes. Chapter 469 of the Texas Government Code, known as the Architectural Barriers Act, and the Architectural Barriers Administrative Rules outline the requirements to ensure that buildings and facilities are accessible to and functional for people with disabilities.

In addition, Texas has standards to be applied during the design, construction, remodeling, and alteration of public buildings and commercial facilities. These standards are known as the Texas Accessibility Standards (TAS), which apply to various parts of a building, such as parking lots, drinking fountains, light switches, bathrooms, and ramps. The Texas Department of Licensing and Regulation enforces the TAS.

In addition to state law, each local government has the authority to adopt and enforce its own building codes.


Are there penalties for not complying with the Texas accessibility requirements? (updated April 28, 2016)

Yes. A party found in violation of the Texas requirements can face an administrative penalty that may not exceed $5,000 per day for each violation. Each day that a violation is not corrected is considered a separate violation.

Before imposing an administrative penalty for a violation, the Texas Department of Licensing and Regulation must notify a person responsible for the building and allow the person 90 days to bring the building into compliance. The Texas Department of Licensing and Regulation may extend the 90-day period if circumstances justify the extension.


Do websites have to comply with the Americans with Disabilities Act? (updated May 20, 2016)

The United States Department of Justice (DOJ) has held that websites are places of public accommodation requiring ADA compliance. On the other hand, the courts are split on whether a website is a place of public accommodation.

Because places of public accommodation include nearly every type of establishment that provides goods or services to the general public, it’s a good idea for brokerage offices to take a proactive approach and contact their website provider or a technical expert to inquire about the accessibility of their websites. However, there are currently no compliance guidelines for websites under the ADA. The DOJ is not expected to issue regulations for website accessibility until 2018. For now, you can learn what exactly website accessibility means and get information on creating a more accessible site from the Web Content Accessibility Guidelines (WCAG) 2.0.


Legal Disclaimer: The material provided here is for informational purposes only and is not intended and should not be considered as legal advice for your particular matter. You should contact your attorney to obtain advice with respect to any particular issue or problem. Applicability of the legal principles discussed in this material may differ substantially in individual situations.

While the Texas Association of REALTORS® has used reasonable efforts in collecting and preparing materials included here, due to the rapidly changing nature of the real estate marketplace and the law, and our reliance on information provided by outside sources, the Texas Association of REALTORS® makes no representation, warranty, or guarantee of the accuracy or reliability of any information provided here or elsewhere on TexasRealEstate.com. Any legal or other information found here, on TexasRealEstate.com, or at other sites to which we link, should be verified before it is relied upon.

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