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What brokers should know about complying with the ADA

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05/12/2016 | Author: TAR Legal Staff

What should a brokerage office do to comply with the Americans with Disabilities Act?

Real estate brokers must make reasonable modifications in their policies, practices, or procedures to ensure their services and facilities are available to people with disabilities. Reasonable modifications include providing auxiliary aids and services at the brokerage’s expense, if necessary, to meet the needs of a person with a disability. Auxiliary aids may include interpreters, note-takers, assistive-listening devices, audio recordings, or materials in Braille.

In addition, brokers must remove architectural barriers where such removal is readily achievable. (Readily achievable means easily accomplishable and able to be carried out without much difficulty or expense.) Brokers can do this by considering whether they can take measures to provide access to a customer or client with a disability by installing ramps, widening doors, installing grab-bars in toilet stalls, or removing high-pile, low-density carpet. If you cannot do so without much difficulty or expense, you must provide services through alternative methods; for example, arranging meetings at accessible locations such as a someone's home or place of business.

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Categories: Legal
Tags: brokers, legal faq, americans with disabilities act, ada

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Legal disclaimer

The material provided here is for informational purposes only and is not intended and should not be considered as legal advice for your particular matter. You should contact your attorney to obtain advice with respect to any particular issue or problem. Applicability of the legal principles discussed in this material may differ substantially in individual situations.

While the Texas Association of REALTORS® has used reasonable efforts in collecting and preparing materials included here, due to the rapidly changing nature of the real estate marketplace and the law, and our reliance on information provided by outside sources, the Texas Association of REALTORS® makes no representation, warranty, or guarantee of the accuracy or reliability of any information provided here or elsewhere on Any legal or other information found here, on, or at other sites to which we link, should be verified before it is relied upon.

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