Dial 9 for an outside line? You may have to make a change
06/17/2016 | Author: Editorial Staff
A new Texas law requires businesses to have direct 911 dialing from their multiline phones. That means your brokerage’s phone system must allow you to dial 911 without needing to first dial a number for an outside line. Brokerages can contact their phone provider to implement the changes needed to comply with this requirement. Businesses are required to comply with new rules from the Commission on State Emergency Communications to implement the new law, known as Kari’s Law, by September 1.
If a business’s phone system can’t be reprogrammed or replaced without incurring unreasonable costs and a good faith attempt has been made to that effect, a one-year waiver can be requested at texas911.org/karislaw. Waiver requests must be submitted before September 1.
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