Last Updated: March 20 at 8:45 a.m.

General Guidance

NAR has provided the following coronavirus resources and guidelines. Additional resources are available from the CDC.

    • Operations

      Consider closing the physical office and establishing virtual operations. Encourage employees to work remotely. Associations may need to work with their IT staff/vendor to make changes necessary to permit remote work for staff.

      If you do not close the office and you have 10 or more employees, consider how you can limit the on-site number of staff. This could be shift work or a mix of on-site and remote work.

      In the event you have positions that may not lend themselves to remote work, have a contingency plan in the event the employees (or their family members) contract the virus and they need to self-quarantine or provide care.

      Reschedule events and classroom education. If possible, offer education sessions online. Be creative to see if an event can be held virtually.

      If your association rents space, be sure to communicate steps tenants are to take to comply with federal, state, and local guidelines as well as the process to follow in the event an impacted individual has entered the building. You will need to determine who is responsible for sanitizing the tenant space.

    • Employee Wellness

      Stay connected with your staff not only for business, but also on a personal level. These are challenging times. Schedule routine calls or video chats with employees to maintain relationship. Working remotely on a full-time basis is a transition in itself.

      Many schools are closing and employees need to be at home to provide care. Ensure these employees can work remotely or have a contingency plan for them.

      Be lenient with employees working remotely when on phone calls or virtual meetings. It is possible we may hear extra background noises, such as kids playing and dogs barking.

      Consider establishing a social channel to engage and share resources. NAR has created a #kids-to-do channel on Slack so employees can share tips. Think of ways to connect, such as a virtual lunch or coffee break.

    • Association Policies

      Be flexible with sick leave and paid time off policies during this time, unless an employee has specifically requested to take an actual vacation. Continue to pay employees as usual. This may be a challenge for some employee positions if their positions do not lend themselves to remote work. Think about other duties they could temporarily be assigned during this time to keep them in pay status. Be sure to apply practices evenly with all staff.

      Check with your health benefit vendor or broker to see how insurance is handling copays and testing costs for covered individuals. Be sure to include information relative to prescriptions, for example, is there a mail delivery option?

      If your health benefit plan does not cover mental health benefits, check to see what resources are available in your local area. Many mental/behavioral health providers are offering free or reduced cost services to assist people with handling stress associated with the pandemic.

      Comply with any local, state, and federal guidelines as they continue to be communicated and implemented.

    • Addressing COVID-19

      Encourage employees to follow CDC recommended preventative measures. The CDC Business Pandemic Influenza Planning Guide can be shared with staff and members.

      Employees who return from being out of the country should self-isolate for 14 days.

Texas REALTORS® Education Materials

Texas REALTORS® is adjusting the production and distribution of course materials. These changes are for courses where printed material is normally supplied by Texas REALTORS®: GRI, REBAC, REBI, TAHS, TRLS, and TRPM courses offered live or via broadcast.

The association typically ships preset book numbers for each course type based on previous conversations or as requested. Currently, all March 2020 course materials (live or broadcast) have already been shipped for classes inputted in CART.

You may have received information about transitioning a live classroom course to a virtual format. If you received printed materials for a live class and it’s subsequently moved to virtual format, students may pick up materials or Texas REALTORS® can supply a printable PDF of course materials you can distribution. Additionally, printed materials can be picked up at later date by participants.

If you choose to still receive printed materials for upcoming courses you schedule, please note that no additional course materials will be printed/shipped once class is within two weeks of start date. The only option available within two weeks of the class start date is a non-printable PDF to distribute for electronic viewing.

The association will still send course material for broadcast CE classes via email and those will be made available upon receipt from instructor. We will send a notification if the instructor doesn’t supply materials within a week of the class start date.

Distribution of April course materials began Thursday, March 19. Please contact the Professional Development Department with any questions.