The Texas Association seeks a membership coordinator to provide quality customer service, perform accounts receivable duties, and maintain membership records This is a full-time, hourly position in Austin, Texas.

Responsibilities

  • Provide quality customer service in professional, helpful manner
  • Process Dues receipts on daily basis
  • Make collection calls on the Active/Not paid reports (Local Board A/R report)
  • Resolve open issues related to Quarterly Unreported Licensee report (Broker A/R report)
  • Update and maintain membership records, as needed
  • Build strong rapport with local board staff
  • Provide accurate process and policy information to local membership staff
  • Analyze members’ accounts and promptly make corrections and/or modifications as needed
  • Communicate with the local board staff and/or members as needed
  • Perform other related duties as assigned.

Experience

Minimum of 3-5 years’ experience processing accounts receivable and providing quality customer service.
Association experience is a plus.

Education

High school diploma required. Associates degree/some college is a plus

Skills

  • Proficient with Micro Soft Office
  • Keyboard Skills & 10 Key
  • Oral Communication Skills
  • Written Communication Skills
  • Customer Relations
  • Diplomacy
  • Filing
  • Math Aptitude
  • Organization
  • Project Management
  • Time Management
  • Patience

 

Contact: To apply for this position, use the form below to send your resume to Susan Chichester.